Fulfillment Policy for Golfer’s University Subscription Platform

Effective Date:
Jan 1, 2025

Last Updated:
Jan 1, 2025, Golfer’s University (“we,” “our,” or “us”) is committed to delivering a seamless and high-quality experience to all our subscribers. This Fulfillment Policy outlines how we deliver our subscription-based services, address delivery issues, and handle access to our platform.

1. Subscription Access

A. Immediate Access

Upon successful payment, subscribers will receive immediate access to Golfer’s University’s content, including videos, resources, and community features. Login credentials will be sent to the email address provided during registration.

B. Membership Tiers

The specific resources and services available depend on the subscription tier selected at the time of sign-up. Detailed descriptions of each tier are available on our website.

2. Delivery of Digital Content

A. Online Platform

All resources, courses, and content are delivered digitally through our online platform. Subscribers can access the content through their account on our website or designated app.

B. New Content Releases

Content updates, such as new instructional videos and exclusive resources, are uploaded weekly or as per the schedule communicated.

3. Failed Access or Delivery Issues

A. Troubleshooting Access

If you experience difficulties accessing the platform or specific content:

Check your email for login credentials and any updates regarding your subscription. Ensure your internet connection is stable.Clear your browser cache or try accessing the platform on a different device.

B. Contact Support

If the issue persists, contact our support team at [email protected] with the following details:

Your account email addressA description of the issueScreenshots (if applicable)

We aim to resolve all access issues within 1-2 business days.

4. Refunds and Cancellations

A. Refund Policy

Refunds are granted at our sole discretion, as outlined in our Refund Policy. Refunds are not typically provided for partial usage of the subscription period.

B. Cancellation

Subscribers can cancel their membership at any time through their account settings. Access to the platform will remain active until the end of the billing cycle.

5. Service Interruptions

A. Scheduled Maintenance

We may perform scheduled maintenance to improve our platform. Subscribers will be notified in advance of any planned downtime.

B. Unscheduled Downtime

In the event of unexpected technical issues causing service interruptions, we will work to restore access as quickly as possible and notify subscribers of the status.

6. Updates to This Policy

We may update this Fulfillment Policy to reflect changes in our services or practices. Any updates will be posted on our website with an updated “Effective Date.”

7. Contact Us

For questions or concerns regarding this Fulfillment Policy, please contact us:
Email: [email protected]